Ok you've lost data...
Here's what to do

1: Don't continue to use your device – If the failure is mechanical every time the device has power applied it could cause catastrophic unrecoverable damage. Even if it’s only lost/deleted data, powering the device on could destroy your precious data.

2: Choose your recovery company carefully – Every day we receive enquiries from people who have wasted time and money trying other “experts”. We do over 1000 recoveries a year and we get data back even when other "experts" say it can't be recovered.

3: Call us on 0800 DATALAB (328 2522) - We'll help you take the right steps to ensure the best recovery options possible. Our focus is on getting your data back.

Work Request Form

If you have called us or decided to send your hard drive in to DataLab then please download the work request pdf form below. Included in this form is a courier address label which you can use on your packaging.

Download our work request form

Hard Drive Info

We recover data from all brands.

Seagate

ST31000528AS, ST310211A, ST3120022A, ST3120023A, ST3120024A, ST3120025A, ST3120026A, ST3120026AS, ST3120213A, ST3120813AS, ST3120814A, ST3120827AS, ST313520A, ST31500541AS, ST315320A, ST3160021A, ST3160021AS, ST3160022ACE, ST3160023A, ST3160023AS, ST3160211AS, ST3160212A, ST3160215A, ST3160811AS, ST3160812A, ST3160812AS, ST3160815AS, ST3160827AS, ST3160828AS, ST32000542AS, ST320011A, St320014A, ST3200820A, ST3200820AS, ST3200822A, ST3200822AS, ST3200826A, ST3200826AS, ST3200827AS, ST320414A, ST3250310AS, ST3250318AS, ST3250410AS, ST3250620AS, ST3250820A, ST3250820AS, ST3250823A, ST3250823ACE, ST3250823AS, ST3250824AS, ST330011A, ST330013A, ST3300622AS, ST3300820AS, ST3300831AS, ST330630A, ST3320418AS, ST3320613AS, ST3320620A, ST3320620AS, ST3320620AV, ST3320620NS, ST3320620SV, ST340014A, ST340014AS, ST340015A, ST340016A, ST3400620AS, ST3400633AS, ST3400832A, ST3400832AS, ST3402111A, ST340825A, ST3500410AS, ST3500412AS, ST3500418AS, ST3500620AS, ST3500630A, ST3500630AS, ST3500630NS, ST3500641NS, ST3500830A, ST3500830AS, ST360012A, ST360014A, ST360015A, ST360021A, ST3640323AS, ST3750640AS, ST3750640NS, ST380010A, ST380011A, ST380011AS, ST380012A, ST380013A, ST380013AS, ST380021A, ST380023A, ST3802110A, ST380211AS, ST380215A, ST3808110AS, ST380811AS, ST380815AS, ST380817AS, ST9100823A, ST9100828A, ST9120821A, ST9120822AS, ST9120823AS, ST9160314AS, ST9160821AS, ST9160827AS, ST92011A, ST9250315AS, ST9320320AS, ST9320325AS, ST9320423AS, ST94011A, ST94019A, ST94811A, ST9500325AS, ST980811AS, ST98823A, STM3160211AS, STM3160215AS, STM3160815AS, STM3250310AS, STM3320418AS, STM3320613AS, STM3500320AS, STM380211AS, STM380215A, STM380215AS

Toshiba

MK6006GAH, MK3006GAL, MK3008GAL, MK8010GAH, MK1504GAL, MK2004GAL, MK2018GAP, MK3017GAP, MK4004GAH, MK4018GAP, MK3021GAS, MK6021GAS, MK6022GAX, MK4025GAS, MK6025GAS, MK8025GAS, MK4026GAX, MK8026GAX, MK1234GAX, MK4032GAX, MK6032GAX, MK6034GAX, MK8032GAX, MK1234GSX, MK8034GSX, MK2035GSS, MK1637GSX, MK3263GSX, MK5059GSX, MK8037GSX, MK2546GSX, MK4058GSX, MK1652GSX, MK2552GSX, MK2555GSX, MK3252GSX, MK3265GSX, MK5055GSX, MK8052GSX, MK5056GSY, MK5065GSX, MK2016GAP

Western Digital

AC21000H, AC21600H, AC31200F, MD100BB, MD1200LB, MD200EB, MD400BD, MD600AW, WD1000AB, WD1000BB, WD1000FYPS, WD1000VE, WD1001FALS, WD100AA, WD100BA, WD100BB, WD100EB, WD101AA, WD102AA, WD102BA, WD10EACS, WD10EADS, WD10EARS, WD10EAVS, WD1200AB, WD1200BB, WD1200BEVE, WD1200BEVS, WD1200BEVT, WD1200JB, WD1200JD, WD1200JS, WD1200LB, WD1200PB, WD1200UE, WD1200VE, WD1500ADFS, WD1500AHFD, WD1500HLFS, WD150AB, WD150BB, WD15EARS, WD1600AABB, WD1600AABS, WD1600AAJB, WD1600AAJS, WD1600AVBB, WD1600AVBS, WD1600AVJB, WD1600AVJS, WD1600AVVS, WD1600BB, WD1600BEVE, WD1600BEVS, WD1600BEVT, WD1600JB, WD1600JD, WD1600JS, WD1600LB, WD1600YS, WD1800JB, WD2000BB, WD2000JB, WD2000JD, WD2000JS, WD200AB, WD200AW, WD200BB, WD200EB, WD204BB, WD204EB, WD205BA, WD2400LB, WD2500AAJB, WD2500AAJS, WD2500AAKS, WD2500AVJS, WD2500AVVS, WD2500BB, WD2500BEVE, WD2500BEVS, WD2500BEVT, WD2500JB, WD2500JD, WD2500JS, WD2500KS, WD2500PB, WD2500YS, WD2502ABYS, WD3000GLFS, WD3000JB, WD3000JD, WD300AB, WD300BB, WD300EB, WD307AA, WD3200AAJB, WD3200AAJS, WD3200AAKS, WD3200AVJS, WD3200AVVS, WD3200BEKT, WD3200BEVT, WD3200BMVS, WD3200BMVU, WD3200JB, WD3200JS, WD360GD, WD4000AAKS, WD4000KS, WD400AB, WD400BB, WD400BD, WD400EB, WD400JB, WD400LB, WD400UE, WD400VE, WD400ZB, WD5000AACS, WD5000AADS, WD5000AAJS, WD5000AAKB, WD5000AAKS, WD5000AAKX, WD5000AAVS, WD5000BEVT, WD5000BMVU, WD5000BPVT, WD5000KS, WD5000YS, WD5001AALS, WD5002ABYS, WD600AB, WD600BB, WD600BEVE, WD600BEVS, WD600JB, WD600UE, WD600VE, WD6400AACS, WD6400AAKS, WD6400AARS, WD6400AAVS, WD6400BEVT, WD6401AALS, WD64AA, WD740GD, WD7500AAKS, WD7501AALS, WD7502ABYS, WD75DA, WD800AAJS, WD800AB, WD800AW, WD800BB, WD800BD, WD800BEVE, WD800BEVS, WD800JB, WD800JD, WD800LB, WD800PB, WD800UE, WD800VE

Maxtor and Quantum

2B010H1, 2B020H1, 2D060L0, 2D077L0, 2E060K0, 2F020J0, 2F020J1, 2F020L0, 2F030J0, 2F030J1, 2F030L0, 2F040J0, 2F040J1, 2F040L0, 2F040L1, 2R015H1, 31024H1, 32049H2, 33073H3, 34098H4, 4A160J0, 4A250J8, 4A320J8, 4D040H2, 4D040K2, 4D060H3, 4D080H4, 4G120J6, 4G160J8, 4K020H1, 4K040H2, 4R040L0, 4R060J0, 4R060J2, 4R060L0, 4R080J0, 4R080L0, 4R080L3, 4R120L0, 4R120L3, 4R160L0, 4W040H3, 4W060H4, 5A250J0, 5A300J0, 5A320J0, 5T010H1, 5T020H2, 5T030H3, 5T040H4, 5T060H6, 66250L0, 6B120P0, 6B150P0, 6B160P0, 6B200M0, 6B200P0, 6B300R0, 6E020L0, 6E020L1, 6E030L0, 6E030L1, 6E040L0, 6E040L1, 6E040T0, 6G160E0, 6G160P0, 6H400F0, 6H400R0, 6H500F0, 6K040L0, 6K040L1, 6L020J1, 6L040J2, 6L060J3, 6L080J4, 6L080L0, 6L080M0, 6L080P0, 6L100L0, 6L100M0, 6L100P0, 6L120P0, 6L160M0, 6L160P0, 6L200M0, 6L200P0, 6L200R0, 6L200S0, 6L250M0, 6L250R0, 6L250S0, 6L300R0, 6L300S0, 6L320R0, 6N040T0, 6V080E0, 6V100E0, 6V160E0, 6V200E0, 6V250F0, 6V300F0, 6V320F0, 6Y040L0, 6Y040L2, 6Y040P0, 6Y060L0, 6Y060L2, 6Y060M0, 6Y060M2, 6Y060P0, 6Y080L0, 6Y080L2, 6Y080M0, 6Y080P0, 6Y080P2, 6Y084L2, 6Y084M2, 6Y084P2, 6Y090L3, 6Y120L0, 6Y120L3, 6Y120L4, 6Y120M0, 6Y120P0, 6Y120P3, 6Y126L3, 6Y126M3, 6Y126P3, 6Y160J0, 6Y160L0, 6Y160L4, 6Y160M0, 6Y160P0, 6Y168L4, 6Y168M4, 6Y168P4, 6Y180L6, 6Y200M0, 6Y200P0, 6Y250L0, 6Y250L6, 6Y250M0, 6Y250M6, 6Y250P6, 6Y300L0, 7H500F0, 7L250R0, 7V250F0, 7V300F0, 7Y250M0, 7Y250P0, D540X-4K, FIREBALL, FIREBALLlct08, FIREBALLlct10, FIREBALLlct20, FIREBALLP, N40P, QUANTUM FIREBALL

Samsung

HD040GJ, HD040GJ/P, HD080HJ, HD080HJ/P, HD082GJ, HD103SI, HD103SJ, HD103UI, HD103UJ, HD105SI, HD120IJ, HD160HJ, HD160JJ, HD160JJ/P, HD161HJ, HD203WI, HD250HJ, HD252HJ, HD252KJ, HD300LD, HD300LJ, HD320LJ, HD321KJ, HD400LD, HD400LJ, HD401LJ, HD500LJ, HD501LJ, HD502HI, HD502HJ, HM060II, HM080IC, HM100JC, HM120JI, HM121HI, HM160HC, HM160HI, HM160JC, HM160JI, HM250HI, HM250JI, HM251HI, HM251JI, HM320II, HM320JI, HM500LI, HM500LX, HS120JY, MP0402H, MP0603H, MP0804H, SP0401N, SP0411C, SP0411C/R, SP0411N, SP0802N, SP0812C, SP0812N, SP0822N, SP0842N, SP1203N, SP1213C, SP1213N, SP1233N, SP1253N, SP1604N, SP1614C, SP1614N, SP1634N, SP1644N, SP1654N, SP2004C, SP2014N, SP20A1H, SP2504C, SP2514N, SP4002H, SP6003H, SP60A3H, SP8004H, SV0211H, SV0221N, SV0411N, SV0602H, SV0802E, SV1021H, SV1204H, SV2001H, SV2011H, SV2042H, SV3002H, SV3012H, SV3063H, SV4002H, SV4012H, SV8004H

Hitachi and IBM

C4K40, C4K60, DARA-212000, DJNA-371800, DJSA-210, DJSA-220, DK13FA, DK13FA-40B, DK14FA-20, DK229A-10, DK239A-65, DK23AA, DK23AA-12, DK23AA-12B, DK23AA-51, DK23AA-60, DK23AA-90, DK23BA, DK23BA-10, DK23BA-10B, DK23BA-15, DK23BA-20, DK23CA, DK23CA-15, DK23CA-20, DK23CA-20B, DK23CA-30, DK23DA, DK23DA-20, DK23DA-30, DK23EA, DK23EA-20, DK23EA-20B, DK23EA-30, DK23EA-30B, DK23EA-40, DK23EA-40B, DK23FA, DK23FA-20N, DK23FA-30, DK23FA-40, DK23FA-60, DK23FB, DK23FB-40, DK23FB-60, HDP725016GLA380, HDP725050GLA360, HDP725050GLA380, HDS721616PLA380, HDS722512VLAT80, HDS722512VLSA80, HDS722516VLAT20, HDS722516VLAT80, HDS722516VLSA80, HDS722525VLAT80, HDS722525VLSA80, HDS722540VLAT20, HDS722540VLSA80, HDS722580VLAT20, HDS722580VLAT80, HDS722580VLSA80, HDS7240SBSUN400G, DS728040PLA320,HDS728040PLAT20, HDS728080PLA380, HDS728080PLAT20, HDT722516DLAT80, HDT722520DLA380, HDT722525DLAT20, HDT722525DLAT80, HDT725032VLA360, HDT725032VLA380, HDT725050VLAT80, HTC426040G9AT00, HTS421280H9AT00, HTS4212H9, HTS424020M9AT00, HTS424030M9AT00, HTS424040M9AT00, HTS541, HTS541010G9AT00, HTS541010G9SA00, HTS541040G9AT00, HTS541060G9AT00, HTS541080G9AT00, HTS541080G9SA00, HTS541210H9AT00, HTS541212H9AT00, HTS5412H9, HTS541612J9AT00, HTS541612J9SA00, HTS541616J9SA00, HTS541640J9SA00, HTS541660J9SA00, HTS541680J9AT00, HTS541680J9SA00, HTS5416J9, HTS542512K9SA00, HTS542516K9SA00, HTS542525K9SA00, HTS5425K9, HTS543212L9A300, HTS543225L9A300, HTS543225L9SA00, HTS543232L9A300, HTS545016B9A300, HTS545025B9A300, HTS545032B9A300, HTS545050B9A300, HTS548, HTS548020M9AT00, HTS548030M9AT00, HTS548040M9AT00, HTS548060M9AT00, HTS548080M9AT00, HTS721, HTS721060G9SA00, HTS721080G9AT00, HTS723232L9A360, HTS725032A9A364, HTS726, HTS726060M9AT00, IBM-DPTA-371360, IBM-DPTA-372050, IBM-DTLA-305020, IBM-DTLA-305030, IBM-DTLA-305040, IBM-DTLA-307015, IBM-DTLA-307020, IBM-DTLA-307030, IBM-DTLA-307045, IBM-DTLA-307075, IC25N007ATDA04-0, IC25N010ATCS04-0, IC25N010ATDA04-0, IC25N015ATDA04-0, IC25N020ATCS04-0, IC25N020ATCS05-0, IC25N020ATDA04-0, IC25N020ATMR04-0, IC25N030ATCS04-0, IC25N030ATDA04-0, IC25N030ATMR04-0, IC25N040ATCS04-0, IC25N040ATCS05-0, IC25N040ATMR04-0, IC25N060ATMR04-0, IC25N080ATMR04-0, IC25T060ATCS05-0, IC35L020AVER07-0, IC35L020AVVN07-0, IC35L030AVER07-0, IC35L030AVVN07-0, IC35L040AVER07-0, IC35L040AVVA07-0, IC35L040AVVN07-0, IC35L060AVER07-0, IC35L060AVV207-0, IC35L060AVVA07-0, IC35L080AVVA07-0, IC35L090AVV207-0, IC35L100AVVA07-0, IC35L120AVV207-0, IC35L120AVV207-1, IC35L120AVVA07-0, IC35L13527697969, IC35L180AVV207-1, V31FA69A, V32OA60A

Fujitsu

MHD2016AT, MHD2024AT, MHD2032AT, MHK2043AT, MHK2050AT, MHK2060AT, MHK2090AT, MHK2120AT, MHM2060AT, MHM2100AT, MHM2150AT, MHM2200AT, MHN2100AT, MHN2150AT, MHN2200AT, MHN2300AT, MHR2010AT, MHR2020AT, MHR2030AT, MHR2040AT, MHS2015AT, MHS2020AT, MHS2030AT, MHS2040AT, MHS2060AT, MHT2020AH, MHT2020AT, MHT2030AT, MHT2040AH, MHT2040AS, MHT2040AT, MHT2060AH, MHT2060AT, MHT2080AH, MHT2080AT, MHU2080AT, MHU2100AT, MHV2040AH, MHV2040AT, MHV2060AH, MHV2060AT, MHV2080AH, MHV2080AT, MHV2080BH, MHV2100AH, MHV2120AH, MHV2120BH, MHZ2080BH, MHZ2160BH, MHZ2250BH, MPA3017ATU, MPA3026ATU, MPA3035ATU, MPB3021ATU, MPB3043ATU, MPC3032AT, MPC3102AT, MPD3043AT, MPD3064AT, MPD3084AT, MPD3130AT, MPE3043AE, MPE3064AT, MPE3084AE, MPF3102AH, MPF3102AT, MPF3153AH, MPF3204AH, MPF3204AT, MPG3102AT, MPG3204AH, MPG3204AT, MPG3307AT, MPG3409AH, MPG3409AT

Why DataLab?

Best Technology

We search the world for the best equipment and when it doesn’t exist we invent our own. In fact we have access to technologies, tools and expertise other companies don’t even know exists!

Best Facilities

We have New Zealand's only purpose built data recovery workshop with a full class 100 clean room, a dedicated electronics lab and more.

Best Results

We get data back in over 95% of cases. We even get data back that other “experts” have failed to recover.

Internal Head Replacement & Realignment

Component level printed circuit board repair

Data Recovery Expert
Dust particle filtered clean room environment

Hard Drive Recovery
Reprogramming of micro code on the printed circuit board

Hard Drive Info

SITE MAP

Ok you've lost data... Here's what to do