The aim of our Partners Programme is to engage with and support leading IT providers within New Zealand by providing them with a Data Recovery service they can confidently use with their clients.
We have developed a partner Portal to provide technology support platform to our partners and through this we support to broad programmes.
If you are one of our accredited Partners you can click on the button to go to our Partner Portal and login. There you can manage your clients and jobs and access partner resources.
If you are a IT organisation or corporate department within New Zealand but not yet a Partner and would like to enquire about this programme. Please contact us direct, either by phone or using the Contact page in the menu.Partner Login
Phone, email or use Quote button below and tell us what has happened. We are happy to have an initial discussion about your specific case without charge. Then, if you wish to proceed we will advise you on the recovery process, costs and timing. There will be no fee unless we can recover your data.
DataLAB was contacted by a marine electronics vendor. They were working with a commercial fishing vessel that had partially sunk on a bar, crossing off the west coast of New Zealand in shallow waters. The vessel had a computer on board that stored vital and valuable GPS coordinates for fishing gear that had just been baited and left offshore.
The ship had taken on a lot of water and the computer was swamped with sandy and corrosive seawater. The system was delivered to DataLAB and we began by removing the hard drive to see just how far corrosion had set in in the days since the ship took on water. We further inspected the inner chamber of the drive using our specialised positive-pressure clean room environment to see if any sea water had penetrated the drive's internals.
Our client was lucky. The outer components of the hardware were a write off but the internal chamber had not been breached…just. Our team were able reconstruct the hardware to a point the drive could be cloned and the vital data saved.
DataLAB protects client confidentiality. The details of all entities are withheld from our case studies to protect their identities. For more Case Studies please see the Our Clients page
“What great service. Toasted hard drive delivered Monday - data on a new one by Wednesday afternoon. Great work and thank you.”
Steve Wilson —
No data, No charge
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