No stat mask


Ransomware attacks are on the increase and the design of this malware is to progressively lock down your system often with a time specific payout process. There are a number of viruses that we can decode or, if need be, we can manage the crypto currency payment and decryption of your data. 

Time is critical in the process though as a lot of the viruses are set with a time lock that permanently and irreversibly locks your data if payment is not made. Call our labs now if you have been locked out of your files, received a ransomware demand or think you may have clicked on a malware link. 

If you believe you have been infected with ransomware; 

  • Make note of the files you cant access.
  • Note any changes to the file extensions of common files like work documents. 
  • Hard Shut down your machine by holding down the power button. 
  • Make note of any networks the system was attached to or removable storage devices that were plugged in. 

“Massive thank you to the team for retrieving my files for me. Had such an easy experience for something that could have been a stressful time. Staff were calm and explained everything in a way that was easy to understand but not patronising (as you can find in the tech industry). Appreciate the courier drop service in Wellington and found your service easy to access with no wait time on the phone ! Thanks again!”

Kelsey Gee — Wellington

Some of our clients

Barfoot and Thompson
Emirates Team NZ
NZ Police

Urgent Recovery

Whether its operational downtime or critical deadlines that have to be met, our team is on standby to assist 24 hours a day. Follow this link to find out more....

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Level 1, 399 Khyber Pass Rd, Newmarket, Auckland 1023


Level 15, 171 Featherston St, CBD, Wellington, 6011


Ground Level, 6 Hazeldean Rd, Addington, Christchurch, 8024