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Ransomware attacks are on the increase and the design of this malware is to progressively lock down your system often with a time specific payout process. There are a number of viruses that we can decode or, if need be, we can manage the crypto currency payment and decryption of your data. 

Time is critical in the process though as a lot of the viruses are set with a time lock that permanently and irreversibly locks your data if payment is not made. Call our labs now if you have been locked out of your files, received a ransomware demand or think you may have clicked on a malware link. 

If you believe you have been infected with ransomware; 

  • Make note of the files you cant access.
  • Note any changes to the file extensions of common files like work documents. 
  • Hard Shut down your machine by holding down the power button. 
  • Make note of any networks the system was attached to or removable storage devices that were plugged in. 

“Fast professional friendly service. We required recovery of a failed system drive for some critical equipment that went down at ~2pm on the Friday, and we were back up and running at ~12pm on the Saturday.”

Martin Blanchard —

Some of our clients

Barfoot and Thompson
Emirates Team NZ
NZ Police

Urgent Recovery

Whether its operational downtime or critical deadlines that have to be met, our team is on standby to assist 24 hours a day. Follow this link to find out more....

Privacy Policy

Datalab takes your privacy and the security of all information we hold seriously. Its the business we are in. Follow this link to find out more.... 


Level 1, 399 Khyber Pass Rd, Newmarket, Auckland 1023


Level 15, 171 Featherston St, CBD, Wellington, 6011


Ground Level, 6 Hazeldean Rd, Addington, Christchurch, 8024